Privacy Policy for Family Solutions Counseling PLLC
Effective Date: July 1, 2025
Business Name: Family Solutions Counseling PLLC
Address: 2801 Youngfield St, Suite 231, Golden, CO 80401
Your privacy matters to us. This Privacy Policy explains how Family Solutions Counseling PLLC (“Company,” “we,” “our,” or “us”) collects, uses, protects, and shares your information when you interact with our website. By using www.familysolutionscounselingco.com, you consent to the practices described here.
What Information We Collect
When you visit or interact with our website, we may collect certain personally identifiable information (PII). Examples include:
Your name, email address, and other contact information when you fill out a form, sign up for newsletters, or otherwise submit details voluntarily.
Information related to your browsing activity on our site, including cookies and analytics data.
We do not request or store payment information directly on our servers, and we do not collect Social Security numbers or other sensitive identifiers.
When and How We Collect Information
We may collect information from you when you:
Subscribe to our newsletter or updates.
Fill out a contact form.
Respond to surveys, marketing communications, or promotions.
Interact with certain features of our website.
How We Use Your Information
We use the information we collect for the following purposes:
To operate, maintain, and improve our website and services.
To respond to customer inquiries and support requests.
To send periodic communications about our services or updates (you may opt out at any time).
To analyze site traffic and user interactions so we can enhance your experience.
Protecting Your Information
We take data security seriously. Your personal information is stored on secure systems and only accessible by authorized individuals who are required to keep it confidential.
Our website uses SSL (Secure Socket Layer) encryption for data transmission.
We regularly monitor for malware and other security vulnerabilities.
All transactions (if any) are processed through a secure payment gateway and are not stored on our servers.
Cookies and Tracking Technologies
We use cookies (small text files placed on your device) to enhance your browsing experience and analyze site performance. These cookies help us:
Understand user preferences and improve website functionality.
Compile aggregate data about traffic and interactions to improve services.
You may choose to disable cookies in your browser settings. Please note that certain site features may not function properly if cookies are disabled.
Third-Party Sharing and Disclosure
We do not sell, trade, or rent your Personally Identifiable Information to outside parties.
We may share your information only when:
Working with trusted third-party service providers (e.g., web hosting companies) who assist in operating our website, provided they keep the information confidential.
Required by law, court order, or other legal process.
Necessary to enforce our site policies or protect rights, safety, or property.
Non-identifiable visitor information may be shared with analytics or advertising partners to improve our website and marketing efforts.
Third-Party Links
Occasionally, we may link to third-party products or services. These external sites maintain their own independent privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy statements before providing any information.
Google and Other Third-Party Tools
We may use tools such as Google Analytics or Google Ads to better understand how visitors use our website. These services use cookies to collect anonymous data about user interactions.
You may opt out of Google’s data collection by visiting the Google Ad Settings page or using the Google Analytics Opt-Out Browser Add-on.
Your Privacy Rights
In accordance with laws such as the California Online Privacy Protection Act (CalOPPA), we agree to:
Allow users to visit our site anonymously.
Clearly display a link to this Privacy Policy on our homepage.
Notify users of any material changes to this Privacy Policy on this page.
You can request to update or delete your personal information by emailing us (see Contact Information below).
We also honor Do Not Track (DNT) browser signals and do not use tracking technologies when a DNT setting is in place.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it immediately.
Data Breach Procedures
If a data breach affecting your personal information occurs, we will notify affected users via on-site notification within 7 business days.
CAN-SPAM Compliance
To comply with the CAN-SPAM Act, we:
Never use false or misleading email subjects or addresses.
Include our physical mailing address in every email.
Honor opt-out/unsubscribe requests promptly.
You may unsubscribe from our emails at any time by following the link provided at the bottom of each email or by contacting us directly.
Updates to This Policy
We may update this Privacy Policy periodically. The updated date will be posted at the top of this page, and we encourage you to review it regularly.
Contact Information
If you have questions about this Privacy Policy, please contact us:
Family Solutions Counseling PLLC
2801 Youngfield St, Suite 231
Golden, CO 80401, USA